1. Who We Are
Parallax Private Cloud is a service from Overwatch Group, LLC, a U.S.-based provider of secure, compliant Cloud Desktop and IT solutions. We are committed to protecting your data and upholding the highest standards of information security.
Contact Information:
Email: partnerwithus@weareowg.com
Phone: 212-685-8800
2. Information We Collect
We may collect the following types of information:
a. Personal Information (you provide)
Name
Email address
Phone number
Company name
Job title
Billing/shipping information (if applicable)
Any other information you provide via contact forms, email, or support channels
b. Automatically Collected Data
IP address
Browser/device type
Operating system
Referral URLs
Website pages visited and time spent
Log data and session details
Cookies and usage tracking technologies
3. How We Use Your Information
We may use your information to:
Respond to your inquiries and provide support
Deliver and manage our services
Improve website performance and customer experience
Send you relevant updates, promotions, or service notices
Monitor for fraud, abuse, or security issues
Comply with legal, regulatory, or contractual obligations
4. Cookies and Tracking Technologies
We use cookies and similar tools for analytics, security, and functionality. You can manage or disable cookies in your browser settings. Some features of our website may not work properly without them.
5. Information Sharing and Disclosure
We do not sell or rent your personal information.
We may share your data with:
Trusted third-party service providers (e.g., analytics, hosting, CRM, payment processors)
Legal authorities when required to comply with laws or protect our legal rights
Business partners if you’re receiving a co-managed service (with clear disclosure)
All third parties must adhere to appropriate confidentiality and security standards.
6. Data Security
We implement industry-leading security practices to protect your data, including:
Encryption (in transit and at rest)
Multi-factor authentication
Access controls
Ongoing audits and monitoring
7. Data Retention
We retain personal information only as long as necessary for service delivery, legal compliance, or legitimate business interests. You may request data deletion by contacting us at partnerwithus@weareowg.com.
8. Your Privacy Rights
U.S. Users
Some states (like California) provide additional rights, such as:
Requesting a copy of your personal data
Asking us to delete your data
Knowing what categories of personal information are collected or shared
To exercise these rights, email partnerwithus@weareowg.com. We will verify your identity before processing your request.
International Users (e.g., EU residents under GDPR)
You may also have rights to:
Access, correct, or delete your data
Withdraw consent
Object to or restrict processing
File a complaint with a data protection authority
We respect and comply with these rights for applicable users.
9. Policy Updates
We may revise this Privacy Policy periodically. Last Updated date July 2025. Continued use of our services means you accept those changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, reach out to:
OWG Email: partnerwithus@weareowg.com Phone: 212-685-8800